PeachMe platform
PeachMe connects public journeys, venue operations, the on-court mobile experience, and machine connectivity. This overview separates each product surface while showing how they work together.
Each workspace is matched to the user’s role and assigned venues. Operational and personal data remains inside the authenticated portal.
Platform at a glance
Web platform
The web platform combines customer-facing booking and commerce with the authenticated portal used to manage venues, fleets, partners, and platform settings.
Primary users: Customers, venue managers, operators, partners, and administrators
Start with the browser-based area that matters to you. Each section describes the capability without exposing private portal data.
Coordinate the daily work around bookable machines, available court time, and venue teams.
Primary users: Venue managers and operators
Give each venue manager a focused view of assigned locations, machines, and the work that needs attention.
Review upcoming sessions, booking status, handovers, returns, history, and operational exceptions.
Set recurring operating hours, block unavailable periods, and keep machine slots aligned with the venue.
Manage venue-specific offers, trainer access, trial activity, and performance reporting from one place.
Keep connected machines identifiable, serviceable, and ready for their next session.
Primary users: Operators and authorized technical teams
Track every PeachMe machine by model, assignment, operating role, readiness, and current location.
See operational state, recent activity, usage history, and the signals that help teams respond early.
Keep machines, batteries, chargers, remotes, and deployment bundles linked throughout the field lifecycle.
Coordinate SIM inventory, network status, intake checks, provisioning, and factory-readiness workflows.
Configure training content and manage the member records that support the on-court experience.
Primary users: Trainers, operators, and community teams
Configure reusable training programs and model-aware drills for delivery through the mobile app.
Manage community membership and control access to selected mobile modes and experiences.
Keep session history, booking records, receipts, and usage context connected across the service.
Capture structured tester and partner feedback and link it to the relevant contact or machine context.
Run retail orders, short-term access, and longer rental journeys without splitting the operational record.
Primary users: Customers and commercial operators
Manage sellable products and SKUs, review the order queue, and follow fulfilment through delivery.
Coordinate Practice Pass and longer rentals from reservation and payment through collection and return.
Maintain venue and rental offers with the rules, durations, and prices needed for each service.
Keep return condition, deposits, adjustments, and the final commercial state attached to the booking.
Build a usable view of the people, organizations, and venues that grow the PeachMe network.
Primary users: Partner, community, and outreach teams
Organize partner companies, cities, individual venues, sports, environments, and deployment context.
Keep people, roles, affiliations, notes, and partner-stage history connected without duplicating records.
Prepare audience-safe partner outreach, suppression checks, message records, and negotiation context.
Support the community directory and route product interest, tester input, and partner feedback to operators.
Give authorized teams the controls and reporting needed to operate a growing platform responsibly.
Primary users: Superadmins and authorized operators
Separate superadmin, operator, venue-manager, and technical responsibilities with scoped access.
Review utilization, trainer programs, operating costs, and other decision-ready platform summaries.
Manage communications, referrals, vouchers, trial access, and selected customer-facing website content.
Maintain platform configuration, integration health, feature access, and restricted diagnostic tools.
Go deeper
Use Support for step-by-step help, or sign in to the portal if your PeachMe access is already active.
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